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Terms and Conditions of Use

Last Updated: November 28, 2025

Table Of Contents

1. Introduction

Welcome to the website of Asb Vac Services Pty Ltd ("Company", "we", "us", or "our"). These Terms and Conditions of Use ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "user"), and Asb Vac Services Pty Ltd, concerning your access to and use of this website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms.

2. Services Description

Asb Vac Services Pty Ltd specializes in industrial cleaning, excavation, and maintenance solutions.

Our primary services include, but are not limited to:

  • Non-Destructive Digging / Hydro Excavation: Precision excavation using high-pressure water and vacuum systems.
  • Vacuum Loading and Drain Cleaning: Removal of liquid and dry waste from pits, tanks, and drains.
  • High-Pressure Drain and Pipe Cleaning: Clearing blockages and maintenance of pipe infrastructure.
  • Conduit Installation and Maintenance: Professional installation and upkeep of utility conduits.
  • Roping Conduit: Specialized services for cable hauling preparations.

We reserve the right to modify, suspend, or discontinue any aspect of our services or the Site at any time without notice. While we make every effort to ensure the accuracy of the information presented, we do not warrant that product descriptions, service details, or other content on the Site are accurate, complete, reliable, current, or error-free.

3. Quotes, Estimates, and Pricing

The Site may provide tools to request quotes (e.g., our "Get a quote" form). You acknowledge and agree that:

  • Non-Binding Estimates: Any figures, rates, or timelines provided through the Site, email, or initial phone consultations are strictly estimates based on the limited information provided by you. They do not constitute a binding offer.
  • Verification Required: Final pricing is contingent upon a formal site inspection, assessment of specific job requirements, waste disposal fees, and the availability of specific machinery (e.g., Sucker Trucks).
  • Contractual Agreement: No binding contract for physical services exists until a formal Work Order or Service Agreement is signed by both parties.

4. Cookies, Caching, and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

4.1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the Site to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time.

4.2. How We Use Them

We use these technologies for several purposes:

  • Essential/Strictly Necessary: These are required for the operation of our Site (e.g., security cookies).
  • Functionality & Caching: We may use local storage or caching to speed up the Site's performance and remember your previously entered form data (such as your name or email in the quote form) for your convenience during a session.
  • Analytics: We may use third-party service providers (e.g., Google Analytics) to monitor and analyze the use of our Site. This helps us understand traffic patterns and improve user experience.
  • Map Integration: Our Site integrates with map services (e.g., Mapbox, OpenStreetMap). These services may place their own cookies to store your preferences or track your interaction with the map.

4.3. Your Control

Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

5. User Representations and Obligations

By using the Site, you represent and warrant that:

  1. All registration or contact information you submit will be true, accurate, current, and complete.
  2. You have the legal capacity and you agree to comply with these Terms.
  3. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  4. You will not use the Site for any illegal or unauthorized purpose.
  5. Your use of the Site will not violate any applicable law or regulation.

6. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs (specifically including images of our fleet and equipment), and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

7. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Asb Vac Services Pty Ltd, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.

Our liability regarding the physical provision of services is strictly limited to the terms set out in our formal Service Agreement and the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

8. Third-Party Websites and Content

The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). We are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site.

9. Privacy Policy

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. Please be advised the Site is hosted in Australia. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Australia, then through your continued use of the Site, you are transferring your data to Australia, and you agree to have your data transferred to and processed in Australia.

10. Governing Law

These Terms shall be governed by and defined following the laws of New South Wales, Australia. Asb Vac Services Pty Ltd and yourself irrevocably consent that the courts of New South Wales shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

11. Modifications

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change.

12. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Asb Vac Services Pty Ltd

Website: https://asbvacservices.au

ASB Vac Services are a proudly Australian owned company who strives to ensure our customers are met with the upmost professionalism and quality of service.

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