This Privacy Policy explains how ASB Vac Services Pty Ltd ("ASB Vac Services", "we", "our", "us") collects, uses, stores and protects personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal and business information necessary to:
- Provide non-destructive digging and liquid waste services
- Prepare and administer quotes and invoices
- Manage customer relationships
- Meet legal and regulatory obligations
This may include names, contact details, business information, site details, payment history, and correspondence.
2. How We Use the Information
We use collected information to:
- Deliver our services
- Process enquiries, bookings and payments
- Verify account details where appropriate
- Communicate about job status or service requirements
- Recover outstanding debts
- Comply with legal obligations
We do not sell personal information.
3. Disclosure of Information
We may disclose personal information to:
- Contractors and service providers assisting us
- Waste disposal facilities and authorities
- Credit reporting and recovery agencies
- Government regulators when required by law
- Legal, accounting or insurance advisers
We do not share information with overseas organisations.
4. Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Information may be stored electronically on secure systems or in controlled physical files.
5. Access & Correction
You may request access to the personal information we hold about you, or request corrections if the information is inaccurate.
6. Complaints
If you have concerns about how we handle your information, please contact us. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
